refund Policy

{Terms and Conditions of Andalusia E-Business Solutions Website}

First: Definitions:

Terms and Conditions: They are the general and special arrangements, provisions, requirements, rules, specifications and standards that form an integral part of an agreement or contract, and they are the rules that an individual must adhere to in order to be able to use a service and enjoy its benefits.
Andalusia Business Solutions website application: Welcome to the application (“Andalusia”). By using this application, you agree to adhere to and abide by the following terms and conditions. Therefore, you are kindly requested to review these provisions carefully.

Second: User controls, terms and conditions for the application platform:

These controls and conditions represent an official agreement “contract” between the application platform and the customers using the application platform.
Any use by you of the services provided by the application platform constitutes your acceptance of this contract and its provisions, and accordingly you must not use the platform if you do not agree to the terms and conditions contained in this contract.
The application reserves the right to amend or change these terms and conditions without prior notice, and it is your responsibility as a user of the platform to review the controls and conditions of use periodically to learn about updates to these terms and conditions.

Third: Obtaining the service - the user acknowledges, guarantees, and commits to the following:

Your use of the application services has never been disabled or prevented from using them at any time.
You are not a competitor to the application, nor do you provide any service that competes with the services provided by the application.
That you have full power and authority to enter into a contract, that you will not be in violation of any law or contract, and that you do not have any judicial precedents, arrest warrants, or claims with the security authorities.

Fourth: Registration and account:

It is not permissible to register on the Andalusia e-Business Solutions website if you are under 18 years of age, and accordingly, you acknowledge that you have exceeded this age (when using the Andalusia website and agreeing to these general terms and conditions, you acknowledge and guarantee that your age is not less than 18 years).
The User represents and warrants that all information provided in the registration form is complete and accurate.
If you register to open an account on the Andalusia website, your email address/username and password will. be requested and you agree to the following:-
- Keep your password confidential.
- You acknowledge your responsibility for any activity on the Andalusia website resulting from your failure to maintain the confidentiality of your password, and that you may be held responsible for any losses arising as a result of this failure.
- You are committed to using the account alone, and it is not permissible to transfer that account to any third party. You will be responsible if you delegate the management of your account to any third party.
- Andalusia website has the right, in its absolute discretion and without prior notice or giving reasons, to suspend or cancel your account, or modify the account data.

Fifth: Intellectual Property:

All intellectual property rights to this platform and all materials related to it or that appear on it (including any content that the application provides or includes and all content that is uploaded to the platform by the application) are the property of the application, and the application has the right to dispose of this property as it wishes. You must not reproduce or permit anyone, for any reason, to use or reproduce the Services or any trademarks or other trade names appearing on the Services.

Sixth: - Privacy Statement for Andalusia Business Solutions: -

Andalusia Business Solutions is committed to protecting your privacy and developing technology that gives you a strong and secure online experience. This statement applies to the Andalusia Business Solutions group of websites and its subsidiaries, and governs the process of data collection and use. By using the Andalusia Andalusia Business Solutions website, you agree to the data practices described in this statement.

Seventh: Collecting your personal information:

Andalusia Business Solutions collects personally identifiable information, such as your email address, name, home address, work address, or phone number. Andalusia Business Solutions also collects anonymous demographic information, which is not limited to you alone, such as your zip code, age, gender, preferences, interests, or favorites.

There is also information about your computer hardware and software that is automatically collected by Andalusia Business Solutions. This information can include your IP address, browser type, domain names, access times, and local website addresses. Andalusia uses this information to operate the service, maintain quality of the service, and provide general statistics about use of the Andalusia Business Solutions website.

Andalusia Business Solutions encourages you to review the privacy statements of websites that you choose to link to Andalusia's website, so that you can understand how those websites collect, use and share information. Andalusia Business Solutions Company is not responsible for the privacy statements or any other content on websites outside the Andalusia Group website, which is affiliated with Andalusia Business Solutions Company.

Eighth: General use of your personal information:

Andalusia Business Solutions collects your personal information and uses it to operate the Andalusia Business Solutions website and provide the services you requested. Andalusia Business Solutions Company also uses your personally identifiable information to inform you of other products or services available from Andalusia Business Solutions Company and its subsidiaries.

By completing and submitting the inquiry form through this website, Andalusia Business Solutions websites, or any other affiliated websites, you grant express permission to contact you via e-mail, SMS, or phone about investment offers and promotions in Andalusia Business Solutions properties, and you agree that we may retain any information you provide. To us. Upon first contact, you will always have the option to opt out of future communications. You can also unsubscribe using the unsubscribe function in the email you receive from us.

Andalusia Business Solutions may also contact you via surveys to conduct research about your opinion of current services or potential new services that may be offered.

Andalusia Business Solutions does not sell, rent, or lease its customer lists to third parties. Andalusia Business Solutions may contact you from time to time, on behalf of external business partners, about a particular offering that may be of interest to you. In these cases, your unique personally identifiable information (email, name, address, phone number) is not transferred to the third party. In addition, Andalusia Business Solutions may share data with trusted partners to help us perform statistical analysis, send email or mail, provide customer support, or arrange for deliveries.

All such third parties are prohibited from using your personal information except to provide these services to Andalusia Business Solutions and are required to maintain the confidentiality of your information.

Andalusia Business Solutions does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Ninth: - Return policy and exchange policy {for lectures}: -

If there is any technical or administrative problem that requires refunding the value of the lecture, a request will be submitted to the platform management through technical support. After reviewing the request and verifying the eligibility for the refund, the amount will be returned to the subscriber’s balance.
If the lecture is canceled by the doctor, the full value of the lecture will be returned to the participant’s balance.
If the participant does not attend and does not submit a request to replace the lecture, he has no right to return to the site owner and demand a refund of any financial sums.
The lecture can be replaced with another lecture if the participant fails to attend the paid lecture of the same doctor after his approval, free of charge. The participant does not have the right to waive the lecture and replace it with another person.

Tenth: Return policy and exchange policy {for conferences}:-

If the user {subscriber} wishes to organize a conference through Andalusia Business Solutions, that user is considered authorized by Andalusia Business Solutions to implement all procedures and requirements for organizing and preparing equipment and tools.....etc. in order to conduct the conference in the best manner befitting the user and the organizing company.
If the user (participant) wishes to cancel the conference a month before the date of the conference, 50% of the total price of the conference will be deducted in exchange for the value of the equipment that was contracted.
In the event that the user {subscriber} wishes to cancel the conference {14} days or less before the date of the conference, the full value of the conference will be deducted in exchange for the value of the equipment, reservations, and efforts made by Messrs. Andalusia Business Solutions Company.
If the user {the subscriber} wishes to change the date of the conference, whether {advancing or delaying} the conference date, a request to replace the date will be submitted after the approval of Andalusia Business Solutions Company regarding the possibility of changing and replacing the conference date or not.
The user {subscriber} does not have the right to assign the conference to others instead of replacing the date, otherwise the conference will be canceled and Andalusia Business Solutions will be entitled to the full value of the conference.

I acknowledge and agree to all terms and conditions